Last Updated: Monday, 15th of December
These Terms of Service (the "Terms") form a legally binding agreement between DAIGEST, a French société par actions simplifiée (SAS) with registered office at 120 Rue du Bois de Fleury, 92190 Meudon, France (the "Company," "DAIGEST," "we," "us," "our") and the end user and any entity on whose behalf the end user accepts these Terms ("you," "your," "Customer").
These Terms govern your access to and use of our website(s), including getrevox.com (the "Site"), and our API and related cloud services for initiating and managing voice calls (the "Services").
By creating an account, generating or using an API key, accessing the Site, or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Pricing: Pricing is published on our Site (pricing page) and may be updated from time to time. Unless otherwise specified in an Order Form, the Services are billed based on usage.
Invoicing: Unless otherwise specified in an Order Form, we may invoice monthly. Payment is due within the deadline stated on the invoice.
Taxes: Fees are exclusive of taxes. Where applicable, VAT may be handled under reverse-charge/autoliquidation rules.
Default Settings: By default, call recording and call transcripts are enabled for the Services.
Your Obligations: You are responsible for ensuring you have a lawful basis and provide any legally required notices/consents to call participants (including AI voice disclosure, call recording disclosure, and/or consent collection where required). You must comply with all laws applicable to your calls (including consumer protection, e-privacy, and anti-spam rules).
Data Protection: To the extent Personal Data is processed, the parties will comply with applicable data protection laws (including GDPR).
"Your Content" includes the data, prompts, call scripts, audio, transcripts, metadata, and any content you send to the Services. You represent you have the rights to provide Your Content and to instruct us to process it.
You agree not to:
Each party must protect the other party's Confidential Information using reasonable care and use it only as permitted by these Terms.
These Terms begin when you first use the Services and continue until terminated. We may suspend or terminate access if you materially breach these Terms, if required by law, or if your use risks harm to the Services or others. Upon termination, your right to use the Services stops.
Disclaimer: The Services are provided "as is" and "as available." We do not warrant uninterrupted or error-free operation.
Limitation of Liability: Neither party will be liable for indirect, consequential, special, or punitive damages. Each party's total cumulative liability will be capped at the fees paid or payable in the 12 months preceding the event giving rise to the claim.
You will indemnify us for third-party claims arising from your unlawful use, your content, or your violation of applicable laws. We will indemnify you for third-party claims alleging the Services infringe IP rights, subject to standard exclusions.
These Terms are governed by French law, excluding conflict-of-law rules, and disputes fall under the exclusive jurisdiction of the courts of Paris.
Legal notices must be sent to the addresses stated in the relevant Order Form or to our registered office unless we provide an alternative notice method in writing.
We may update these Terms from time to time by posting an updated version on the Site. Changes apply prospectively from the "Last Updated" date.